Policies

Privacy Policy

This privacy policy describes how Pack N Mail collects, uses, and protects information when you visit our store, contact us, or use our website.

What we collect

We collect information you provide directly — such as your name, address, email, and phone number when you set up a mailbox, send a message, or use our shipping or notary services. We may also collect identification details required by USPS regulations for private mailbox setup (USPS Form 1583).

How we use it

We use your information to:

  • Provide the services you request (mailbox, shipping, packaging, notary)
  • Communicate with you about deliveries, accounts, or questions
  • Comply with carrier and federal regulatory requirements
  • Improve our services and operations

Sharing

We do not sell or rent your personal information. We share information only as needed to deliver our services (for example, with shipping carriers when you send a package) or as required by law.

Security

We take reasonable steps to protect customer information, including secure storage of mailbox application records and physical security of packages and mail in our store.

Cookies and website use

Our website may use minimal local browser storage for things like remembering your last carrier choice on the tracking page. We do not use third-party advertising trackers.

Contact

For questions about this policy, call (254) 778-7600 or visit us at 1610 S 31st St, Ste 102, Temple, TX 76504.

Last updated: 2026.